Terms & Conditions

1. General Information

These Terms & Conditions govern the use of this website and the purchase of cosmetic products sold through it. By accessing our website or placing an order, you agree to be bound by these Terms & Conditions.

We reserve the right to update or modify these Terms at any time. Any changes will be effective immediately upon publication on this page.

2. Products

All products sold on this website are cosmetic products intended for external use only.
We make every effort to display product descriptions, images, and ingredients as accurately as possible. However, slight variations in packaging or appearance may occur.

Our products comply with applicable European cosmetic regulations, including Regulation (EC) No 1223/2009.

3. Orders

By placing an order, you confirm that:

You are legally capable of entering into a contract
The information provided is accurate and complete

We reserve the right to refuse or cancel any order for reasons including but not limited to product availability, errors in pricing or information, or suspected fraudulent activity.

4. Prices & Payment

All prices are listed in EUR (€) and include applicable taxes unless otherwise stated.

We accept secure payments via trusted third-party payment providers. Payment must be completed in full before the order is processed and shipped.

We reserve the right to modify prices at any time without prior notice.

5. Shipping & Delivery

Orders are processed and shipped within the estimated timeframes indicated on our website. Delivery times may vary depending on destination and carrier.

We are not responsible for delays caused by customs clearance, carrier disruptions, or events beyond our control.

Once the order has been shipped, responsibility for delivery transfers to the customer.

6. Right of Withdrawal (EU Consumers)

In accordance with European consumer law, you have the right to withdraw from your purchase within 14 calendar days of receiving your order, without providing a reason.

Due to hygiene and safety reasons, opened or used cosmetic products cannot be returned, unless the product is defective.

To exercise your right of withdrawal, please contact our customer support team before returning any item.

7. Returns & Refunds

Returned products must be unused, unopened, and in their original packaging.

Once the return is approved and received, refunds will be issued to the original payment method within a reasonable timeframe.

Shipping costs are non-refundable unless the return is due to an error on our part.

8. Allergies & Skin Reactions

Customers are responsible for reviewing ingredient lists prior to use. We recommend performing a patch test before using any cosmetic product.

We are not liable for allergic reactions, skin sensitivities, or misuse of products.

9. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of the company and may not be copied, reproduced, or used without prior written permission.

10. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for indirect, incidental, or consequential damages resulting from the use of our products or website.

Nothing in these Terms limits your statutory consumer rights.

11. Personal Data & Privacy

Personal data is processed in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

For more information, please refer to our Privacy Policy.

12. Governing Law

These Terms & Conditions are governed by and interpreted in accordance with the laws of the European Union and the country in which the company is registered.

Any disputes shall be subject to the jurisdiction of the competent courts.